Resources & Local Links

At LilyAnne’s Wellbeing, we want you to know that you are never alone. While our team is here to offer immediate, community-based support, there are also many other local and national services that can help during the day, at night, or online.

This page brings together useful contacts, self-help tools, and local links so you can find the right support whenever you need it.

🕊️ Immediate Help (24/7 Crisis Support)

If you are in crisis or feel unsafe, please don’t wait—help is available right now:

999 – Call in a life-threatening emergency.
Crisis Team - 111 option 2 - In a Crisis
Samaritans – Free, 24/7 listening support. Call 116 123.
Shout – 24/7 crisis text line. Text SHOUT to 85258.
Hub of Hope – UK-wide database of mental health services.

💬 Online Mental Health Support

Kooth – Free, safe online community for young people.
TogetherAll – 24/7 anonymous peer support with trained professionals online.
Mind – Information and guidance for all aspects of mental health.

🌍 Local Hartlepool & Tees Valley Support

Hartlepool Borough Council Wellbeing Services – Local authority support for health and wellbeing.
Impact on Teesside – Professional counselling and therapy services.
MIND Teesside – Local mental health support and advocacy.
The PFC Trust – Supporting community projects across Hartlepool.

☕ Support Through LilyAnne’s

Don’t forget—you can also reach out directly to us at LilyAnne’s Wellbeing Hub:

Walk in: Titan House, 141–147a York Road, Hartlepool, TS26 9HL
Phone: 01429 728040
Online: lilyannes.co.uk

We’re open Monday–Friday, 9am–4pm, and we aim to respond to online referrals within 24 hours.