About LilyAnne's Wellbeing Charity Hartlepool
LilyAnne's Wellbeing is a local mental health and wellbeing hub which is located at Titan House York Road Hartlepool for frequentquently asked questions see here.

LilyAnne’s Wellbeing is a local mental health and wellbeing hub based in Hartlepool, created to fill the gap in support for those experiencing poor mental health and loneliness.
LilyAnne’s was set up in direct response to the rise in suicides locally, reflecting national statistics that show suicide rates remain one of the leading causes of death, with a worrying increase in some communities.
In Hartlepool, long waiting times, have contributed to the stabilisation and, in some cases, increase of suicide rates, rather than the reductions seen elsewhere.
Our model provides face-to-face, ongoing, 100% confidential and compassionate support.
We respond to all referrals within 24 working hours and can offer a first appointment within one week.
Designed in collaboration with mental health professionals, the service is highly responsive, easily accessible, and focused on the simple but vital need for people to feel heard by someone who cares.
Alongside suicide prevention, we deliver accredited counselling, peer support, and wellbeing activities for both neurodivergent and neurotypical individuals. With a strong focus on supporting people with Autism and ADHD, and a team that brings lived experience and dual diagnoses, we ensure support is both authentic and inclusive.
At its core, LilyAnne’s Wellbeing exists to reduce loneliness, prevent suicide, and improve mental health, creating a trusted, community-led safe haven on the high street.

Access & Inclusion at LilyAnne’s Wellbeing
Our hub on York Road is designed to be safe and accessible for everyone.
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Wheelchair accessible entrance and facilities
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Sensory-friendly breakout areas for Autism and ADHD
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Private, confidential counselling rooms
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Affordable refreshments under £2 in our Nescafé Lounge
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Lived experience team to ensure authentic and inclusive support

Get to Know Us, Meet Our Team
Meet our support team who are able to help you on your journey to better mental health
© 2025 LilyAnne's Wellbeing ™ is a registered charity in England & Wales number: 1204878.